Returns / Refunds
We do not accept any returns or exchanges.
Partial refunds only on orders of $100 plus
Otherwise credit will be given for future order.
Due to the ephemeral nature of flowers, one must take great care to ensure flowers last as long as possible. This includes replacing water daily, keeping them in a cool space away from direct sunlight, and giving stems a fresh cut regularly. We are diligent in “processing” or prepping of our florals to ensure they are in the best condition upon arrival to your door. Furthermore, every flower is different and has various sensitivities and life spans. Refunds cannot be made due to wilting or damaged petals which can be due to improper care or to nature.